Sep 26, 2021
A manager has the authority to direct the work of those who directly report to him or her. A leader, on the other hand, is one who influences others to achieve great things. You don’t have to be given authority to do this, you just need to take responsibility for it.
Sep 19, 2021
If what you are doing or how you are doing it doesn’t contribute to the mission, you should question why and how you are doing it.
Sep 12, 2021
When things go wrong, we look for someone to blame. Instead we should expect things to go wrong because human intellect isn’t capable of fully synthesizing the complexity of issues and what is efficient, isn’t necessarily the right thing to do.
Sep 5, 2021
Feedback is as much of a gift when it is given as when it is received. Yet many organizations suffer from a lack of accountability because people aren’t comfortable giving and receiving feedback. Effective feedback is truth wrapped in mercy.